Websphere Portal V5.0 Deployment and Admin Certification
Sametime Instant Message and Web Conference Admin Certification
Certification - Lotus Notes & Domino System Administration ( v4, R5, N/D6, and Notes/Domino 7)
Certification - Lotus Notes & Domino Development (v4, R5, N/D6 and Notes/Domino 7)
IBM On Demand Business Solution Advisor Certification
Six Sigma green belt
IBM Certified Deployment Professional
CISA -- expected August 2008
CISSP -- expected September 2008
Tivoli Certified Solutions Expert
PROFESSIONAL EXPERIENCE
EMC Westborough, MA (2007) to Present
Global Security Organization- Information Security & Risk Management (OISRM)
Information Systems Security Analyst / Risk Manager
Enterprise Risk Services, Identity and Access Management (IAM - IdM), and Third Party Assessment (TPA). Guided business unit representatives through EMC's Third Party Access Management (TPAM) process. Recommended TPA network architectures based on requirements of the TPA business. Resolved incidents from the Client's Service Desk (Peregrine) relating to Third Party Access. Worked with Business Units, Security, Risk, Technical, Operationas, and Security Operation Center and Network Operations Center teams to ensure that unresolved issues are brought to resolution, business operations are restored, and root causes are determined. Tracked TPA I A Management, as well as, network resources utilization, firewalls, ports / protocols. Created Ports, Protocols, Services (PPS) matrices. Worked with Global Security Office on IT Governance issues regarding the Enterprise, recommended improvements, and participated in EMC Policy and Standards committees.
SPECIALIZED COMMUNICATIONS Westborough, MA (1996-2008)
Business Technology Consultant
Highlights of Professional Services engagements with Companies are listed immediately below.
Strengths in analysis, human capital, technology, and management
Excellent communications abilities
Proficient writer of System Life Cycle Documentation
Solid business education (Harvard Business School - (PMD)
PFIZER New London, CT (2007)
Global Research and Development
Resource Management & Decision Support
Sr. Business Systems Analyst
Business Process Model of Pfizer's Project Management Process
Data Warehouse / Data Integration
Entity Diagrams
OVERTONE SOFTWARE Bethesda, MD (2006)
Governance, Risk Management, Compliance ( GRC)
Senior Business Systems Analyst
RFPs and Solution Designs
IT Controls / Data Governance/ FRCP
Business Process Modeling(BPM) / Swimlane / SIPOC
Business Continuity / Business Alignment
Knowledge of Sarbanes-Oxley, HIPAA, etc
Technical pre / post Sales Support
Data Protection / Data Security
Advanced Messaging and Content Management
TERADYNE Boston, MA (2006)
Business Process IT Engineering
Senior Technical Analyst
Enterprise Messaging and Collaboration
Domino 5 and 6.5 server Administration and Support
Notes 6.5.4 / Sametime Integrated Client
Resolved Java, Java Virtual Machine, and Applet Issues
Digital Signatures and Information Security
Blackberry Administration and Support
Advanced Messaging
Clusters
IBM GLOBAL SERVICES CitiGroup / Metlife Warsaw, Poland (2005)Enterprise Messaging Projects
Zurich Insurance Schaumberg, Ill (2005)
Senior Systems Analyst
Messaging, Collaboration, Archives
Application Security
Sametime IM / Web Conference
Training / Consulting
Support / Migration
Problem Resolution
TJX Framingham, MA (2004 to 2005)
Enterprise Architecture Services
Senior Technical Analyst
IBM Instant Message and Web Video Administration and Deployment
Server upgrades, Level 3 Support
Lotus Notes Domino 5 & 6
Resolved Java, JVM, and Applet Issues
Clusters
Server and Infrastructure Services
RAYTHEON Waltham, MA (2004)
Enterprise Operations Support /Infrastructure Services
Knowledge Management / Information Security
Senior Technical Analyst
ITAR Compliance
Information security
Information engineering for quality
Service Delivery design and implementation
IBM Instant Message and Web Video Conferences v 3.1 and 2.5
Resolved Java, Java Virtual Machine, and Applet Issues
Created an Enterprise Level 2 & 3 Service Support application
Moved Customer Support Desk from El Secundo, CA to Waltham, MA
SCI TECH Cambridge, MA (2004)
Enterprise Infrastructure
Senior Technical Analyst
LDAP
Websphere Portal Admininstration
Blackberry Admin and Support
DB2 Administration v 8
IBM Instant Message and Web Conference v 3.1
Linux (Red Hat 7.3)
NETEGRITY (now Computer Associates) Waltham, MA (2002 to 2003)
Web Security Product Technical Support
Web Security Policies
Domino and SiteMinder Integration
LDAP
World-wide Technical Support Team
Global L3 Enterprise Support
Created and maintained Domino Servers
Wrote Domino databases to reproduce customer issues
NATIONAL GRID USA - formerly NEW ENGLAND ELECTRIC SERVICE (1999 to 2001)
Westborough, MA
Enterprise Intranet and Infrastructure Implementation
UI Redesign InfoNet (a web based intranet app consisting of 400+ DBs)
Deployed 3000 browsers
Implemented Domain Search to Search All Databases in Intranet
Implemented Domino/ IIS for Legacy html
Wrote database Utilizing Java Applets
Worked with all business units e.g.Retail Marketing, Supply Chain Management, HR, etc in developing their web sites
Trained Content Providers
Wrote Documentation and Training Materials
Security services
EXODUS Woburn, MA (1999)
Internet Architect/ Domino Web Administration and Development
Restructure and UI Redesign
Prepare for Migration of Enhanced GUI to Oracle
INSO Boston, MA (1999)
Enterprise Messaging
Level 3 Sys Admin for INSO's Global Server System
Troubleshooting email system
Maintained Business Applications and Enterprise Integration
QA Partner & Silk QA testing for web objects
Wrote Domino and Notes databases
IGIC (Internet Graphic Interface Company)
Boston, MA (1998)
Lotus Notes and Domino
Global deployment for Relocation Resources Inc
Sales Force Automation, Business Applications
Wrote databases for internal and external use
Provided SysAdmin while IS department became familiar with Notes
STATE STREET BANK -FMG Technology Boston, MA (1998)
Domino Messaging Consultant
Revised ACLs, Reviewed Replication Strategies
Wrote databases for internal Administrative use
Migrated databases in new server/Domain deployment
Interfaced with Server Ops
Internet Messaging
SH&E Cambridge, MA (1997 to 1998)
Lotus Notes and Domino Consultant
Supervised multi-site international network for active aviation consultancy
Network operations and security
Created internal Notes / Domino databases for projects and proposals
Rolled out company-wide TimeSheet, Resume, Marketing, Calendar, etc dbs
ISC Ipswich, MA (1997)
Network Consultant
Installed and facilitated Ipswich Schools' proof of concept
Tested and documented training materials
CGI Systems Inc / IBM Subsidiary Boston, MA (1996 to 1997)
Lotus Notes Application Consultant
Developed Sales Force Automation applications for Fortune 500 companies
Created technical documentation for Fortune 100 companies' world wide roll out of 10 databases
Created navigators, graphics, wallpapers for databases
Tested and documented training materials for IBM's internal training
Previous to 1996-- I Held managerial positions with DOD (AVSCOM) and VA Medical Centers. Had Secret Clearance.
EDUCATION
Massachusetts Institute of Technology - Lowell Institute
Harvard Business School (PMD)
University of Missouri - Kansas City (PhD)
University of Missouri - Kansas City (MA)
University of Missouri - Kansas City (BA)
ORGANIZATIONS and Leadership
Harvard Business School Alumni Association, Class Secretary
ISACA (Information Systems Audit and Control Association) IT Governance
Past- Chair, New England Lotus SIG, IBM Innovation Center, Waltham, MA