SCOTT D. HAGGERTY, PMP
Neptune Beach, FL
Phone: 904.270.1250
Email: scott@disc-c.com
Summary
of Qualifications
Achievement-oriented,
decisive, and creative Program and Project Manager/Director of projects and
products. Highly skilled in business communications, strategy, proposals, presentations,
program management, and business/technical documentation. Extensive leadership experience
managing projects requiring in-depth skills in sales, planning, process analysis,
design, and implementation.
Professional Experience
Ajilon
Consulting, Inc.
Onsite at Blue Cross
Blue Shield of
Rational Unified Process
Process
mentor and project lead supporting business analysts, developers, and testers
to produce software products for medical claim processing systems.
Nelnet, Inc.
Educational finance
company with 2,050 employees in 14 offices.
Utilizes web sites and portals to service $18B in student loans and $30B
in loan services for schools and lending institutions.
eBusiness and Web Team Manager
· Managed critical large
scale web initiatives for administering student loans. Project staff included 16 developers, analysts,
and testers. Created complex project
plans and managed diverse (ASP and .net) web applications team during the
company�s most ambitious and successful web enhancement projects.
· Introduced process and
technical infrastructure improvements by establishing an architecture review
committee, creating a project and division portal, introducing .net web
services, and establishing and implementing methods of external commercial
product reviews.
DISC
Consulting, Inc.
Software consulting and
products company specializing in PC, Web, and Palm-OS custom software solutions
in sales force automation and contact management.
Chief Technical Officer/Product Director (1999 2003)
Managing Director/ Engagement Manager/Process Mentor (1996 1999)
· Solicited customer
feedback and determined business strategy for custom software services and products.
· Designed and implemented
lead management and sales automation software designed to collect, qualify, and
report on leads from dynamic trade show environments and conventions.
· Managed senior
consultants and sales/recruiting staff in eCommerce business strategy,
analysis, requirements management, design, and process improvement services.
· Analyzed, evaluated, and
implemented software and process program improvements at financial and health
care organizations that increased productivity, reduced business and
technological risks, and shortened project durations.
Reviewed business
strategy to establish project “Vision for large-scale web-centric business
technology site for a major insurance carrier.
Communicated vision and anticipated scope to senior management.
· Developed Rational
Unified Process training programs and implemented "top-down" approaches
to software development to enlist the support of senior and middle management
and all project members.
PathTech
Software Solutions, Inc.,
$12 M software
consulting specializing in advanced software solutions and products in finance,
industrial and sales force automation.
Vice President of Marketing (1995 - 1996)
Vice President/Program (Managing) Director (1992 - 1995)
Technical Business Analyst/Sales Force Automation Manager (1990 � 1992)
· Researched, analyzed,
and monitored financial, technological, and demographic factors to establish a
corporate marketing department that increased business over 25 percent.
· Launched business unit
specializing in advanced software applications in sales, finance, and industrial
customers. Grew the division to over 20
personnel and almost $6M in sales in two years.
· Analyzed customer needs
to develop and deliver custom software development proposals with over a 90
percent acceptance rate.
Piloted project teams
through analysis, design, implementation, testing and coding of advanced
technology projects delivered on time and in budget.
· As Chairman of First
Coast Manufacturer Association Education Committee, created and directed
committees to establish the largest annual “teacher appreciation event in
Education
Masters of Business
Administration in Marketing and Finance
Master of Science in
Computer Science and
Bachelor of Science in
Nuclear
Certifications
Project
Management Professional (PMP) Certification
Continuous
Improvement Leadership Facilitation Certification
ACT!
Contact Management Consultant Certification
Westinghouse
and
Addendum
Utility/Power
Generation Industry 1981
- 1990
Operations Supervisor
Managed power generating plant operations, developed design specifications,
developed and presented simulator training programs, performed job and task
analysis, and prepared Nuclear Reactor Systems Operations and Maintenance Training
Departments for Nuclear Regulatory program accreditation.
Technical Skills
Language/Architectures/Platforms
C++, Java, CORBA, ASP,
COM, .Net, PHP, Visual Basic, Fortran, LISP, J2EE, VMS, and AS400
Software/Tools
Rational Suite (Rational
Rose, RequisitePro, ClearCase, ClearQuest, TestManager), System Architect,
ERWIN, PVCS, Crystal Reports, Palm CodeWarrior, InstallShield, Toolbook, and Access/dBase
Methodologies
Rational Unified Process
(RUP), Project Management Body of Knowledge (PMBOK), Microsoft Solutions
Framework (MSF),
Significant
Presentations/Curriculum Development
"Rational
Rose Fundamentals," Presentation developed for BCBSFL,
"Rational
ClearCase Fundamentals," Presentation developed for BCBSFL,
"Internet
Applications Management," Semester-long program developed as Adjunct
Professor at
"Object-Oriented
Project Management using the Rational Unified Process," Presentation developed
for BCBSFL,
"Defining
and Managing Requirements using the Rational Unified Process," Course developed
and Presented to Southern Bell Corporation,
"Successful
Project Management using the Rational Unified Process," Developed and
Presented to AETNA,
Memberships/Affiliations
Rational
Unified Process Users Organization
IEEE
Computer Society
Project
Management Institute (PMP Certification)
Chair,
First Coast Manufacturer Association Education Committee
First Coast
Manufacturer Association Outstanding Achievement Award