Mark
Lefcowitz, CMBB, PMP
QUALIFICATIONS
SUMMARY
Project Management Professional experienced working in
fast-paced environments, demanding strong organizational, technical, and
interpersonal skills. Trustworthy,
ethical, and discreet, committed to superior customer service. Detail-oriented and resourceful in completing
projects; able to multi-task effectively; superior analytical and communication
skills. Capabilities Include:
•
Program and Project Management
•
Operations Research/Systems Analysis
•
Process Improvement and Six Sigma
•
Organizational Change Management
•
Business, System, and Risk Analysis
PROFESSIONAL
CERTIFICATIONS
•
Project Management Professional (PMP)
•
Certified Six Sigma Green Belt (CGB)
•
Certified Six Sigma Black Belt (CBB)
•
Certified Six Sigma Master Black Belt (CMBB)
SECURITY
CLEARANCE
Secret (Interim);
U.S. Citizen
TECHNICAL
OVERVIEW
Longest Project: 26 months
Largest Database: 15 TB
Largest Team Managed: 5 teams (52 individuals + 2 vendors)
Largest Budget: $5.2
million
Largest # of
Algorithms/Business Rules: 14,000
TECHNICAL PROFILE
Project Requirement and Knowledge Management: MS Project
98 -2003, Primavera P3, SureTrak, AnalystPro, Rational Suite, Rational Analyst
Suite, Oracle Projects, BIS, Visio 1.x - 2003.
CASE and Modelers: Erwin/ERX 2.1 and 3.5,
Rational Rose 1.0.7 and 2000, Oracle Designer 2000, WithClass 3.1, InfoModeler
3.1, Total Access Developer Suite.
Database and Reports: Oracle 7.x - 11 (TOAD VI,
SQL-Programmer 2.5, SQL Navigator 3.1.e.1, Developer/2000, SQL, SQL*PLUS,
PL/SQL, Forms 4.5, and Reports 2.5), MS SQL Server 7.0 - 2000, MS BizTalk, MS
Access 2.x - 2003, RPTwin v1.0, R&R Report Writer V6.0 & V8.0.
Statistical Packages: MegaStat,
NCSS-PASS 4.10, Minitab 14.13, Instat 2.52.
Other: Word 6.0 - 2003, Excel 6.0 - 2003 (advanced macro
development), Publisher, PowerPoint 6.0- 2003.
EXPERIENCE
HIGHLIGHTS
Program and Project Management
•
Hands-on, delegation of tasks leadership
style.
•
Strong ability in communicating decision
choice options to the client.
•
Experience in operations, advanced
analysis techniques, software engineering methodologies and management
approaches.
•
Expert in estimation of level of effort
and requirements/business rules collection processes.
•
Proficient scheduling of
work breakdown structure (WBS) and tracking of cost, schedule and performance
metrics.
•
Risk Management: created and implemented
risk management plans; risk identification; risk mitigation; baseline risk
assessments; risk exposure guidance and prioritization; risk budgeting
guidance; risk dependencies; and aligning risk management process improvement
goals with business objectives.
•
Independently produced full-life-cycle
technical products and deliverables, maintained responsibility for project and
task management, and have directed staff activities at all levels.
Six Sigma and Process Improvement
•
Knowledge of Six Sigma tools and methodology, including DMAIC
(Define, Measure, Analyze, Improve, and Control), DFSS (Design for Six Sigma)
and Process Mapping and Management.
•
Analyzed and reengineered a wide range of
business processes, including most recently: Transportation, System Access;
Administrative Services; Finance; Pharmacy; Primary Care; Public Health, Mental
Health; Alcohol and Drug.
•
Expert in facilitated rapid development
processes, senior JAD/JAR/RAD/JRP facilitator.
•
Proponent and practitioner of SPIN
(Situation, Problem, Implication, Need-Payoff), XP (Extreme Programming) and
XPR (Extreme Business Reengineering).
•
Participated in and have considerable
experience in a variety of process models: Six Sigma, IEEE, CMM, CMMI, ISO and
PMI. Familiar with and use both the Federal Enterprise Architecture (FEA) and
the Zachman Framework as useful models for
guiding change management strategy and processes.
Organizational Change Management
•
Proven communicator with strong
verbal/interpersonal skills, analytical abilities, and experience in a broad spectrum
of public contact, including: managerial, marketing, negotiations, public
policy, public service, politics, public relations, and sales.
•
Possess a proven record of process and
communication achievement.
•
Rely heavily upon a variety of
facilitated and hybrid processes, as well as other consensus-building and
active learning techniques, to achieve team building and stakeholder buy-in.
•
Former non-attorney member of the
Pennsylvania Bar Association Committee on Alternative Dispute Resolution.
•
Past President of the
Business and System Risk Analysis
•
30 years experience in the analysis and collection of business
requirements, gap analysis, and risk analysis.
•
Familiar with a variety of knowledge
management and collaboration software, including Rational Suite, IntraSmart,
Livelink, SureTrak, and AnalystPro.
PROFESSIONAL
EXPERIENCE
MCL & Associates, Inc.,
Projects in Chronological Order:
•
- Technology Program Manager, Army
Continuing Education System (ACES) Program
- Operations Research/Systems
Analysis (ORSA), Task Force/Year of Manpower (TF-YOM)
•
- Sr. Management Consultant, OASA
(M&RA) Geographically Dispersed Task Force (GDTF)
•
Booz | Allen | Hamilton, Inc., Global Operations,
- Project Manager, Gemini Program,
Storage Area Network (SAN) Replacement
- Project Manager, Gemini Program,
Extranet Project
•
Evaluation Specialist,
•
BEA Systems, Inc.,
•
EVMS Analyst, Communication, Navigation Identification &
Reconnaissance (CNIR), Future Combat Systems (FCS) Project
•
Thomas & Herbert Consulting LLC,
Team Lead, HUD PIH, HOPE VI Data
Collection, Quarterly Reporting and Program Support
•
Booz | Allen | Hamilton, Inc., Global Operations,
Sr. Systems Requirements
Analyst/Coordinator, Corporate Systems, Systems Access Control Project
•
Pfizer Global Research & Development (PGRD),
Sr. BPR Analyst, PGRD C&O
(Contracts & Outsourcing) Contracts & Payments Project
•
Sr. BPR Analyst, Federal
•
Anthem Blue Cross/Blue Shield;
Sr. Business Analyst, Benefit
Structure Analysis Initiative
•
Sacramento County Department of Health and Human
Services (DHHS);
Business Process Management (BPM)
Manager, DHHS-BPM Project.
•
Customer Surrogate/Senior Business
Analyst.
•
U.S. General Services Administration,
Project Manager, Federal
Procurement Data System (FPDS) Analysis and Reports Project.
•
CIGNA Insurance,
Business Analyst, HIPAA 835
Transactions Remediation Project
•
Clinical Information Technology Office (CITPO),
Program Quality Improvement (QI)
and Risk Management (RM) Team Leader
•
Department of the Army, Integrated Total Army
Personnel Database (ITAPDB),
Sr. Business Analyst
SAGE MANAGEMENT SYSTEMS, INC.,
Projects in Chronological Order:
•
CAIS Internet,
Sr. Business Analyst
•
SmartSynch,
Sr. Business Analyst
•
Marriott International, Inc.,
Business Analyst, Oracle Developer
•
Government of the
Business Analyst / Contingency
Plan Analyst
•
Harvard Pilgrim Health Care,
Business Analyst
•
Contract Analyst
•
Advanced Marine Enterprises, Inc.,
MS Access Developer/Business
Analyst
•
Air Force Total Ownership Cost (AFTOC),
MS Access Developer/Business Analyst
•
Health Cost Consultants,
Business Analyst
•
Kaiser Permanente,
MS Access Developer, Business
Analyst
•
L. C. Raney & Associates,
MS Access Developer, Business
Analyst
•
Keller & Heckman, LLP,
MS Access Developer, Business
Analyst
•
EER Systems,
MS Access Developer/Business
Analyst
Electronic Data Systems, Inc. (EDS),
MS Access Editor
Computer Information Technology, Inc.
Operations Manager
C.M. Associates, Alexandria, VA 1995 to 1997
Business/Operations Manager
EDUCATION
•
MBA/MSMIS
Dual Degree Graduate Program, University of Mary Washington, College of
Graduate & Professional Studies, Fredericksburg, Virginia - Estimated date
of completion, August, 2009.
•
Graduate
courses in International Affairs,
•
B.A.,
MOST RECENT PUBLISHED ARTICLES
•
?œHow
to Build an ORSA on a Shoestring, and Why it is Important?, A White Paper,
MCL & Associates, Inc., April 2008.
•
?œImproving
the Business Process Model?, A White Paper, MCL & Associates, Inc.,
November 2007.
•
"TigerTeam:
High-Speed, Low-Drag Process Improvement", A White Paper, MCL &
Associates, Inc., October 2007.
•
"Results,
Not Service: Optimizing Management and Information Consulting", A
White Paper, MCL & Associates, Inc., September 2007.
•
"A Review of the
Article, 'What Is Strategy', by Michael E. Porter", Journal of
Business Process Improvement, May 2007 (#3).
•
?œImplementing
Six Sigma: Issues in Suboptimization?,
•
"How
to Fix IT Skill Shortages and Misalignments", TechRepublic,
December, 2006
•
"Why
Does Process Improvement Fail?", TechRepublic,
October, 2006
•
"Use
the
PROFESSIONAL ORGANIZATIONS /
WORKGROUPS
•
Member, Project Management Institute (PMI), DC
Chapter and Central Virginia Chapter.
•
Member, American Society for Quality (ASQ).
•
Member, Software Process Improvement Network -
•
Member, P-CMM Correspondence Group.
•
Member, International Quality Federation.
q
Work history prior to 1995 is not IT specific
q
More detailed resume available upon request
q Letters of reference
available upon request, after initial customer screening interview
Member number:2678
Additional Contact information is available on the Information Page.
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