SUMMARY

Senior Consultant in the area of organizational change, enterprise architecture, and process improvement.  James achieves success at the executive level by aligning an organization's behaviors and practices within a framework of proven standards and practices known to reduce product time-to-market, maximize return on investment, and increase the contributive value of human resources.  From product hierarchy, personnel development, problem definition, business modeling, requirements gathering, and architecture to use cases, stories, sequence diagrams, and operation contracts to design models, test models, and code, James is able to identify, customize, and execute organizational assets, activities, templates, and methods in a manner that delivers on the promise of change management and other CxO goals, initiatives, and aims.

 

WORK EXPERIENCE     

Independence Blue Cross (IBX)                                                                                  7/2008-5/2009

Business Architect and Test Architect                                                          Philadelphia, Pennsylvania

 

UNUM                                                                                                                          1/2008-2/2008

Process Facilitator and Business Analyst                                                                      Portland, Maine

 

United Services Automobile Association (USAA)                                                  6/2007-11/2007

Process Mentor and Coach                                                                                      San Antonio, Texas

 

Capital Group                                                                                                             1/2007-3/2007

Process Mentor and Coach                                                                                Los Angeles, California

 

U.S. Department of Homeland Security                                                                    12/2006-1/2007

Process Engineer                                                                                                         Arlington, Virginia

 

Amgen, Inc.                                                                                                                   1/2006-11/2006

Process Engineer                                                                                          Thousand Oaks, California

 

Citigroup, Inc.                                                                                                            4/2005-11/2005

Process Architect                                                                                                    New York, New York

 

Nationwide Insurance Companies, Inc.                                                                  11/2004-3/2005

Process Engineer                                                                                                          Columbus, Ohio

 

Toyota Motor Sales, USA Inc.                                                                                    1/2003-10/2004

Process Engineer                                                                                                     Torrance, California

 

Oracle Corporation                                                                                                     3/2002-10/2002

Process Engineer                                                                                            Mountain View, California

 

BP AMOCO                                                                                                                11/2001-3/2001

Process Engineer                                                                         Hemel Hempstead, Hertfordshire, UK

 

Gulf Publishing                                                                                                            8/2000-1/2001

Business Architect                                                                                                          Houston, Texas

 

Kemper Insurance Companies                                                                                 11/1999-6/2000

Enterprise Architect                                                                                                         Chicago, Illinois

 

Encyclopedia Britannica                                                                                            11/1996-3/2000

Application Architect                                                                                                        Chicago, Illinois

 

R R Donnelley & Sons                                                                                               5/1999-10/1999

Enterprise Data Architect                                                                                                Chicago, Illinois

 

Andersen Consulting                                                                                                11/1996-11/1996

Application Architect                                                                                                       Chicago, Illinois

 

S&H Citadel                                                                                                                3/1995-10/1996

Application Architect                                                                                                        Chicago, Illinois

 

Bank America                                                                                                                 2/1994-6/1995

Application Architect and Designer                                                                                 Chicago, Illinois

 

Ameritech                                                                                                                      1/1995-2/1995

Data Architect                                                                                                                     Oslo, Norway

 

Andersen Consulting                                                                                                   6/1992-1/1994

Application Architect and Designer                                                                                 Chicago, Illinois

 

EDUCATION

Morehouse College

Bachelor of Arts, Finance

 


TRAINING

·         Certified SCRUM Master                                                                                  12/2007

Certified SCRUM Master Training, Philadelphia, PA

·         MAp Training                                                                                                       06/2004

Precise Models of Business, Warren, NJ

·         ITIL Certification                                                                                                 10/2004

ITIL/ITSM certification received: Foundation level certification of the Information Technology Infrastructure Library [ITIL].  ITIL/ITSM is the worldwide standard for best practice in the provision of IT service.

·         Product Development & Management                                                            12/2000

New Product Development Best Practices, Houston, TX

·         Rational User Conference                                                                                8/2000

The e-Software Paradox,, Philadelphia, PA

·         UML World                                                                                                           6/2000

Unified Modeling Language, New York, NY

·         Argussoft Inc.                                                                                                      10/1999

Achieving SEI CMM Improvement with ISO9002, Moscow, Russia

·         IBPM                                                                                                                     4/1999

International Business Process Management, San Francisco, CA

·         Meta Group                                                                                                         1/1999

Enterprise Architecture, New York, NY

·         IBM/Rational Software Corporation                                                                 1/1999

Rational certification received: Qualified Practitioner of the Rational Unified Process [RUP]

·         Microsoft Corporation                                                                                       1/1998

Microsoft Certified Professional in Object Oriented Analysis & Design

·         DCI                                                                                                                        12/1998

eCRM - Enterprise Customer Relationship Management, Chicago, IL

 

TECHNICAL SKILLS

AGILE Methods, Backlogs, Business Objects, Caliber RM, Capability Maturity Model Integration [CMMi], Define IT, Lean Principles, Rational Unified Process [RUP], EPIC, Extreme Programming [XP], OOAD, UML, IT Infrastructure Library [ITIL], IT Unified Process [ITUP], Jacobson Use Cases, Rallye, Rational ClearCase, Rational ClearQuest, Rational Method Composer, Rational Process Workbench [RPW], Rational ProjectConsole, Rational RequisitePro, Rational Software Architect [RSA], Rational Software Modeler [RSM], Rational Rose, Rational RUPBuilder, Rational TestManager, Project Management Institute Body of Knowledge [PMBOK], SCRUM, Software Engineering Body of Knowledge [SWEBOK], Version One, Wieger

Oracle 9i/DB/AS, Oracle Designer, Oracle JDeveloper, SQLServer, MS Access

J2EE, J2ME, JAVA, JAVA (EJB), JBuilder, C, C++, Objective C, CaseWise, Borland, 

UNIX, VMS, DOS, Windows

Enterprise Data Application, Web, eCommerce, EAI Messaging (MQ Series, Vitria, ORACLE), Interwoven, Information Technology Infrastructure Library (ITIL), Model Driven Architecture (MDA)