Data Analysis & Results, Inc.
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DARREL A. RAYNOR, PMP, CCP, MBA  -  Biography (resume follows)
OBJECTIVE  --  Now  -- Join an organization as part of the senior management/executive leadership team who seeks a visionary, hands-on, and energetic ‘force of nature’ in making success happen!

"There is somebody smarter than any of us, and that is all of us." - Michael Nolan

SUMMARY

"If you want to be a leader, if you want to be great,
here's how you get to be great: serve the most people." – Pat Robertson

SHORT BIO
Darrel is a senior executive with over twenty year’s management experience. He has succeeded in progressive assignments in operations, external relations including government, media, and technical management concentrating on operations, system development, and leveraging technology and processes. Responsibilities included COO, CIO, VP Operations, Quality Director, and Sr. Director Programs.

Darrel works effectively in line and staff management, performing organization restructuring, Project Management, software application development, project recapture, and acquisition evaluation and integration. He has recovered Turnaround Projects, operations, advised and directed substantial management teams, and managed major new technology enterprise financial, human resources, decision support, and other development, integration, and technology projects.

He has consulted and trained for organizations in the insurance, finance, high tech, government, energy, nonprofit and other fields. Darrel has a high Quality and process orientation, concentrating on results gained from continuous improvement, high team morale and performance, and attention to details yielding bottom-line results.

Management  --  Executive  --  Technology
Mentor / Coach / Lead / Manage	Strategic Plan Implementation	Application Development  Quality Control And Analysis	Board of Directors / Advisors	Application Package Install
Performance Planning / Ranking	Human Resources - People!	Infrastructure / Database  Training Train-The-Trainer T3	Partner / Collaborate / Channels	Intellectual Property (IP)
Technical Documentation	Key Account Management	Licensing / Audits / Partnering
Sales / Marketing / Public Relations / Media Relations	Spokesperson / Communication
Speaker / Author / Motivator	Management Information Systems (MIS)
Procedure / Process / Policy	Compensation Planning	Information Technology (IT/IS)
Finance / HR / Operations (Ops)	Equity Event Preparation	Prototyping Technology

Leadership		Technical
Motivate / Inspire / Lead		Strategic Technology Investment
Align Goals / Pay Plans		Systems Development Lifecycle (SDLC)
Reduce Attrition		Tools / Processes / Training / Creativity
Lead by Example	?	Web 2.0 / Active Communities
Increase the Pie / Optimist		Listen / Understand / Document / Build / Test
Optimize Processes		Design for Testability / Quality / Support
Coach / Mentor / Train		Requirements / Iterations / Priority / Prototype
Manage / Direct / Decide		UML / PMBOK / IEEE / SEI CMMI / ISO 9000
Market / Public Relations		Database / Document / Search / Collaborate
Advertise / Sell		Outsource / Build or Buy? / SAAS / ASP

BRING TO THE TABLE -- AFFILIATIONS & COVERAGE  --

Austin Technology Council • CIO Roundtable • CxO Roundtable	Operations • Finance • Human Relations • Board
Forming PMO Roundtable (Invitation only, VP / Director PMO)	Matrix Management • Change Agent • Executive Team
Project Management Institute (PMI) • Austin Director 5 years	Thought Leader • Observant • Intellectual Property (IP)
PMI Boston President (Mass Bay) • Dallas Director 3 years	Community Building • Discerning • Disciplined • Inspired
Lake Travis High School Business, Finance & Market Advisory Board	M&A • Acquisitions • Culture Fit • Acquisition Integration
IEEE-CS • Austin SPIN • SEPG • ASQ • APQC	Strategic Plan ? Action! ? Results! • Google Adwords • SEO
Advisory • Board of Advisors • Workflow Studies • PMO	Quality • QA • Quality Planning • Quality Reviews • Testing

EDUCATION
Executive Leadership Development – Center for Creative Leadership 2001
MBA Information Systems Managing Advanced Technologies; Golden Gate University 1986
BS Accounting; Finance; Iowa State University 1980; minors Economics; Psychology
PMP – Project Management Professional 1995
CCP – Certified Computer Professional (was Certified Data Processor & Certified Systems Professional) 1989
Much continuing education such as Dispute Resolution and Prevention for Project Managers, Negotiation, Tech

INDUSTRIES & ENTITIES SERVED
High-Tech	Triand, Ultra Electronics, Doucet Engineering, Wayport, Travis County Engineers, Emerson Process Control, Dell, Tiburon Software, Med-Ops, Rational Software (IBM), ABT Corp (CA), Alcatel, Hogan Systems, KnowledgeWare (CA), Language Technology (CA), Elliptus Software Solutions, Texas Instruments, Amdahl, Walker Interactive Products
Financial	Guaranty Bank, First American Financial, Cincinnati Financial, MBNA, Hogan Systems, California Federal Savings, Bank of America, Walker Interactive Products
Manufacturing	Temple-Inland, Dell, Halliburton, Amdahl
Services	Harte-Hanks, Neubus Imaging, American Management Services, EDS, PM Solutions, IBM, Maxim Software, CSSC, Halliburton, American Management Association, MCI Systemhouse, Bechtel, Marathon Systems, Arscott Norton Associates
Transportation	Mayflower Movers Dallas, American President Lines, World Airways
Nonprofit	Bob Bullock Texas State History Museum, World Bank, Texas A & M Medical School, St. Edward’s University Professional Education Center, Scott & White Hospital Group, PC Donate & Retrofit Clearinghouse (Founder), Habitat for Humanity, American Board of Trial Advocates, Juvenile Diabetes Foundation
Energy / Utility	National Rural Electric Coop, Houston Power & Light, Sprint, Exxon/Mobil, Texaco, Pacific Bell, Chevron

BUZZWORD BINGO
Technologies Managed	Methods Used
Java • Java Script • MySQL • AJAX • Slocum • Yahoo	Agile • Iterative • Network Tuning • Network Monitoring
Java Beans • Active X • Add-ons • Real-Time • High Volume	Transaction Processing • Batch Window • Offline • Online
Windows • .NET • UNIX / Linux • Browsers • Networks	Rapid Prototyping • Rolling Wave • Planning / Re-planning
Security • Business Continuity • Backup / Disaster Recovery	DFD / ERD / DD /FRS / BRS • Requirements • UML
Technologies Used	SEI CMMI• Software Engineering • CRM • ISO 9000
PDA • Remote Desktop • Snag-It • Desktop Search • IM	Agile • Iterative • Just-in-Time (JIT) • RUP • A&IPM™
LinkedIn • Plaxo • GoDaddy File Transfer / Email Marketing	 Design for Quality • Continuous Improvement • JAD • RAD
PC • LAN • Client Server • Web-Based • Thin Client • ASP	Turnarounds • Project Recovery • Operations Improvement
FOCUS • NOMAD • RAMIS • ORACLE • FileBase • DBA	Database Tuning • Database Optimization • Database Support
Visual Basic (wrote book) • OOA / OOD / OOP • OS/2 • VM	Hierarchtical • Relational • Flat • Distributed • XML
ADABAS • Natural • Testing Tools • Code Generators • CASE	Reengineering • Business Process Engineering • Reorganization
Assembler • COBOL • JCL • EXEC • CSS • PL/I • 20+ more	Waterfall • Outsource • Configuration Management • Test

Training • Modules • Web-based • On Demand • Skills Based	Partners • Collaborators • Channels • People Network
Legal • Lawsuit Avoidance / Response • Expert Witness	Agile • Iterative • Network Tuning • Network Monitoring
Contracts • RFx / RFP / RFQ / RFO • Procurement • Buy	Vendor Management • Contract Planning / Management
Marketing • Advertising • Public Relations • Media Relations	Media Buy • Creative • Campaign • Web Marketing • Viral
Print • Direct Mail • Email Marketing • Newsletters • Copy	 Accounting • QuickBooks • Quicken • Budgeting • Finance 
White Papers • Metrics • Measure • Customer Councils	 Microsoft Office Productivity • MS Project / Project Server
Negotiation • Escalation • Root Cause Analysis • Knowledge Base	Scheduling • Project Management • Program Management
Help Desk • Support Center • Call Center • Content Management	Lead Generation • FDA / IBM / EDS Audits • Documentation
Automated Testing • Testing Tools • Requirements Traceability	Help Others Succeed • Regulatory Compliance • Golden Rule

TALENTS

Senior Operations Executive with COO, CIO, VP, Director, Senior Consultant, and more experience.
Establish and manage sales, marketing, and customer support relationships and processes.
Analyze financial statements; manage cash flow and establish controls to safeguard funds. Review income and costs relative to goals; takes corrective action as necessary.
Excellent interpersonal, communications, public speaking, and presentation skills. 
Plan/develop/approve specific operational policies, programs, procedures and methods.
Develop, maintain, and administer a sound organizational plans; initiates improvements.
Establish personnel policy; initiate and monitor policies relating to recruiting, hiring, personnel actions, training, and professional development programs.
Oversee project, implementation, testing, and customer, change, and contract management.
Coordinate the development of the long-range and annual program, project, and business plans.
Major project turnaround, recovery, planning, start-up, interim, and process management.
PMO, Program, and project process, methods, and techniques evaluation and implementation.
Establish and monitor compliance with purchasing policies and procedures.
Ability to generate respect and trust from staff and external constituencies.

DETAILS

Data Analysis & Results, Inc. - Interim Executive, Turnaround, and Project Management Consultancy	1984 - present
Managing Director, President founded, grew to 20+ employees. Most engagements include building culture of high performance teams, improving workflow, monitoring and measuring internal and external performance. Directed rapid increase in areas of responsibility and project size due to strong motivation, team building, conflict resolution, and mentoring skills. New technology software development projects up to $14.5 million 100+ staff, underbid and outperform ‘Big 5’ by a factor of 3.

Management Consulting Deliveries include:
•	Triand, Inc. – Leading educational software: Easy online tools for teaching, learning, measuring, collecting and reporting – supports over 85,000 users with high growth. Interim / Turnaround COO/CIO 2006-2008.
o	Manage largest Triand projects, operations, sales, marketing, HR, IT, and business functions.
o	Reduce customer support friction, project/program management costs & time, and remove operational barriers.
o	Lead project and technical process improvement, instruct in technical and project management.
•	St. Edward’s University Professional Education Center. Program Director Project Management Program 2002-present, Co-Founded (with Managing Director) most successful educational program ever for the PEC.
o	Recruit and manage instructors.
o	Choose or write substantial project management and related curricula.
o	Train sales, marketing, design, and technical staff.
o	Manage delivery at multiple Fortune 500 corporations and commercial, nonprofit, and government organizations.

•	Dell Inc. – Leading computer manufacturer. Project Executive.
o	Technical and Cultural Microsoft Project Server 2003 and SharePoint Implementation.
o	Co-wrote, negotiated, and shepherded contract through multiple levels of Dell management.
o	Led reworking of Dell processes and tools to increase productivity while decreasing staff hours.
•	Neubus Imaging – Large government and commercial imaging house. Advisory Project Consultant.
o	Projectized Offerings – led reorganization of State of Texas work.
•	EDS and First American Financial Mortgage Tax Outsourcing System – Turnaround Project Manager.
o	Repaired relationships with consulting firm, contractors, employees, management, and executives.
o	Worked directly with CIO, President, CFO, and other senior management to plan market entry.
o	Redesigned, developed, tested, documented, trained, and implemented first-ever mortgage tax system.
o	Reduced headcount for this new line of business by 50% and manual processing by over 75%.
•	Bechtel Billing System worldwide – Architect and Project Manager.
o	Redesigned, developed, tested, documented, trained, and implemented first-ever automated client-server prototyped, new hardware, LAN based Billing System.
o	Still in use today, initial system online 1986; beat big system house estimates by 75% in both cost and time.
o	Reduced: headcount 66%, A/R float 65%, A/R returns 75%. Data scrubbing, data mining, and decision-support.
•	World Airways effective shutdown of open fare travel – saved over $500,000. Turned around low morale staff, created action plans, built execution team, under time and budget. Trained and managed phone support and integration with continuing operations.
•	Bank of America also Pacific Bell end user computing standards; major corporate database tuning; software methods – reduced support costs by over $200,000 per year.

Tiburon Software – Leading public safety software – supports over 1,000 agencies	2003-2004
Turnaround/Senior Project Manager - Manage largest ever Tiburon project for the City of Kansas City, including reducing overall project and project management costs and time. Lead project and technical process improvement, instruct in technical and project management, instrumental in forming project management office (PMO).

Rational Software – Leading independent software tools maker - $689 mil revenue FY 2002	2000-2002
Senior Director Programs/COO 225+ person Business Unit, managed development, quality assurance, marketing, product management / marketing, human resources, finance, planning, and new technology innovation. Managed the French acquisition and integration; co-led project management office (PMO), strategy, and marketing; revamped program methods to reduce project costs over $350,000 per year; instrumental in preparing for sale to IBM.

Hogan Systems – Leading financial software maker – now Computer Sciences Corporation	 1995- 2000
Director Quality - led software, marketing, and corporate quality; championed process improvement, process orientation, and project management disciplines.

Marathon Systems – Technology hands-on consultancy - $8 mil revenue FY 1991	1991-1992
VP Consulting Operations/COO - implemented methods and best practices for all consultants, clients, and professional organizations; hired, trained, and mentored all managers to record year’s earnings.
Prior Experience:
o	General Electric Consulting (GEISCO, now Keane) – Youngest consultant ever on Senior Management Team.
o	Walker Interactive Products – Manager to senior manager for 70% revenue, 66% of people, executive team.
o	Chevron – Liaison to programmer to team lead. Managed GL Support; held year-end close (less variance ever).

ACTIVITIES
Author syndicated column, “The Project Management Advisor”; frequent speaker; author; and networker
Program Director St. Edward’s University PEC Project Management Program
Certified Coach Lake Travis Youth Association – Little League Head Coach, Pop Warner Assistant Coach
Board Member Chamber of Commerce for Individuals with Disabilities
Frequent attendee, developer, & instructor for certification exam, business, technical, & project courses
Project Management Institute – over 200,000 members
o	Director Programs Austin Chapter 2003-2005, PM Opportunities Email List
o	President Boston Chapter 2001-2002 (Mass Bay 1,250+ members)
o	Lead Association of Chapter Presidents Practices Team
o	Core Team Author Information Systems Special Interest Group Industry Handbook
o	Executive Vice President Dallas Chapter 1996-2000; Marketing (doubled membership)
Founder PC Donation & Retrofit Clearinghouse; ~10,000 units to nonprofits 1997-2000
Independent Computer Consultants Association – Board and President for 5 years (doubled membership)

More information is available on www.DataAnalysis.com on clients, activities, pro bono, education, and activities.