Jeff Helman: Profit-focused software leader.
jeffh@SoftwareVigor.com
(702) 914-0687

 

Over 18 Years of Results

Visionary and pragmatic leader with a rare combination of business acumen and technical skills who delivers value-maximizing business solutions through people and technology. Superlative mentoring, interpersonal and communications skills built around 18+ years of business management, software development (full life cycle, including CMM certification) and project management (multiple concurrent projects).

Hands-on skills include Web Development, MS Project, SQL Server, Oracle, ColdFusion, Javascript, Crystal Reports/Enterprise, ASP, Java, HTML, CSS, Visual Basic, VBScript, Perl, Data Modeling (ERWin), Visio, Requirements Analysis, Software Design, UNIX shell scripting. Battle-scarred veteran of Y2K projects and 3-Tier Client/Server implementations. Nine years experience in Xerox and Siemens/Oce enterprise printing environments; expert in postal automation.

Experience

12/2000 - Present First American CMSI Annapolis Junction, MD
Director of Product Development

Development leadership of a browser-based (ColdFusion, JavaScript, Java, Oracle) loan origination product (OrigenateTM) while also managing business computing infrastructure (150 PC users and 25 NT Servers), internal business systems (including 3 web sites) and Information Systems (IS) development projects.

Released a re-vamped working demo of OrigenateTM in less than 90 days.
· Drove billing system automation to save several days of labor each month, enabling dramatic transaction growth without increasing head count.
Reduced support expenses while increasing service levels and user satisfaction.
Personally developed, documented and released a web-based data warehouse reporting product (ASP, JavaScript, Crystal Reports, Crystal Enterprise).
 
03/1999 - 11/2000 DataSource, Inc. Silver Spring, MD
Technical Lead

Technical leadership of a 20 person-year client/server (3-Tier) enterprise-wide system for a State of MD agency:

Requirements analysis of all seven agency functional areas.
Design, coding and implementation of Accounting subsystems.
True N-Tier development, employing VB, SQL Server 7.0 and MTS 2.0 under NT 4.0.
Project certified by SEI examiners as CMM Level 2 compliant.
 
10/1998 - 02/1999 Consulting Clients Forest Hill, MD
Independent Consultant

Technical and business consulting for local firms:

For Reynolds & Reynolds (Timonium, MD): Y2K assessment of key applications.
For Compass International (Hunt Valley, MD): Data interface development using Perl.
For Emprise Technology Partners (Forest Hill, MD): Organizational & start-up services.
 
01/1997 - 09/1998 Reynolds & Reynolds (now Relizon) Timonium, MD
Sr. Manager of Application Development, Electronic Printing & Mailing (EP&M)

Technical strategist for EP&M business unit, including leadership of 30+ software developers and associated staff in two sites.

Drove conversion of 57 applications from AS/400 and IBM 4381 legacy systems to Client/Server platform (UNIX/C/Perl/Korn Shell).
Increased billable programming hours 3-fold while driving development practices to reduce, by over 70 percent, effort devoted to reactive problem resolution.
Rewarded with performance bonuses for results achieved in both years.
 
08/1994 - 12/1996 Duplex/Reynolds & Reynolds Sacramento, CA
Manager of Operations, West - EP&M

Operational and P&L responsibility for Sacramento business unit.

Built team and sales from zero-revenue start-up to $1.5 million run rate at superior margins.
Established Sacramento facility as the recognized leader, among EP&M sites, in innovation and software development practices.
Continued double-digit revenue growth while recruiting new team in very tight labor market and migrating operations to new facility in Salt Lake City.
 
01/1990 - 07/1994 Statement Technologies, Inc. (STI) Sacramento, CA
Founder/President/CEO

Full technology company start-up:

Developed business plan, raised seed capital, recruited top-flight team and board, sold initial accounts and developed software infrastructure (in C) for this EP&M business.
Optimized A/R collections and negotiated vendor payments to yield cash flow miracles in this capital-intensive, cash-hungry, business.
Successfully liquidated business via asset sale to Duplex Products, Inc.
 
06/1988 - 12/1989 International Billing Services (IBS) Sacramento, CA
Product Manager, StatementsPlus

Key player in launch (identity, marketing collateral/campaigns, agency choices) of previously unknown billing unit (of CableData) into independent identity, positioning IBS to become the world leader in statement production/EP&M outsourcing.

Sold several initial (non-cable) EP&M relationships, securing 5-year contracts.
Recognized unfilled niche in middle of the market; left to launch STI.
 
03/1987 - 05/1988 CableData Sacramento, CA
Software Analyst
Installations to deliver content and subscriber management for Cable TV operators.
 
06/1985 - 07/1986 Electronic Data Systems (EDS) San Francisco/Detroit
SED/Customer Engineer
Requirements analysis for actuarial system for Blue Shield (San Francisco).
Served on hand-picked team directing the nationwide consolidation of health care claims systems for General Motors (Detroit).
 
01/1983-05/1985 ComputerLand Sacramento, CA
Account Executive, Major Accounts
Million dollar producer selling PC systems to corporate accounts.
Success-like a record $800,000 sale to Pacific Bell-achieved through exhaustive knowledge of products, coupled with stubborn tenacity and intense focus.
 

Education

Bachelor of Science University of California Davis, CA


Member number:7231
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Software Contractors' Guild (www.scguild.com)
Copyright © 1995 - 2002 Jeff Helman and Software Contractors' Guild, Post Office Box 257,Nottingham, NH USA 03290-0257