66 Old Point Rd                                                                                                                                               (978) 465-6825 (H)

Newbury, MA Zip 01951                                                                                                                                   (617) 947-3360 (C)

 

SUMMARY:

 

Results driven software process improvement CTO level professional with extensive experience building and re-engineering organizations for success.  Accomplishments include:

·       Proven expertise in creating and leading strong technical development teams across cultural and geographical barriers.

·       Led architecture, data warehousing definition, design reviews for web application development, and project management.

·       Highly skilled at directing projects from inception to delivery in a flexible, timely, cost effective and revenue enhancing manner.

·       Led globally distributed, cross-functional projects and teams up to 245 people strong.

·       Changed a disorganized, inexperienced group of individuals following a waterfall methodology, into a team that worked together to create possibilities and deliver in a timely manner through iterative development with incremental and successful releases.

·       Saved company significant costs by streamlining development organizations, rationalizing product releases, and outsourcing maintenance work. Leveraged resources in the US and internationally, introduced new cross-divisional development practices, and created a long-term implementation plan.

·       Acquired expertise in Russian language, culture and labor laws to engender proficient operation and high productivity in an international environment. Built a staff in the US laying out roadmap and detailed architecture, development plans and schedule for next generation product. Rationalized current releases and produced a new upgrade that encapsulated all current custom versions while re-organizing and evaluating on-board personnel and hiring new team.

 

EXPERIENCE:

 

BHM CONSULTING Inc, Newbury, MA                                                                                                               2001 - Present

Executive Consultant

 

       NORTHEASTERN UNIVERSITY, Boston, MA                                                                                               2002 - Present

Process Improvement Consultant: Enterprise Architecture and Application Engineering

 

·       Defined, obtained budget for, staffed, and led the Enterprise Data Integration and Northeastern University Social Security # replacement vision, architecture and implementation. Using Agile project management, delivered real time web services as front-end interfaces for various databases and legacy systems. Initiated and led efforts to document University infrastructure and business data flow. Also technical consultant for the Office of Planning and Research. Projects delivered using: JSP, SOAP, XML, VB/C#.NET, MIIS, DB2, SQL Svr, DJ Cosmos, Excel, Access.

·       Led Electronic Medical Records (EMR) system requirements gathering and vendor selection.

·       As Line of Business Owner, led matrixed development teams across infrastructure, mainframe and application groups, with approximately 30 ongoing projects across 150 plus people. Manage architecture leads, data warehousing, web app. development and project management.

·       Administered, negotiated, defined work for off-shore consulting in India resulting in considerable cost savings on software rewrites.

·       Implemented business workflow customer requirements gathering with screen mock-ups and early usability testing. Instituted customer pilots and focus groups, product roadmaps and incremental delivery, resulting in early evaluation and/or incorporation of customer changes, and more frequent and timely delivery which resulted in greater customer satisfaction.

·       Re-engineered the NU Information Service's development processes, guiding implementation of flexible and iterative process to align with the university's IS as a Business initiative. This resulted in significant cost savings with more efficiently utilized resources, delivering projects where none were being delivered, again increasing customer and satisfaction.

·       Devised DB2 workflow database with J2EE handlers to greatly enhance SCT portal targeting capabilities.

·       Initiated efforts to increase network security and disaster recovery capabilities resulting in more stable infrastructure. Improved Development tools and infrastructure.

·       Effective delivery of long sought after portal applications such as Integrated Student Financials, Admitted Student Processing, Targeted Messaging and others from level of two-three 'buttons' per year, to two-three 'buttons' per month currently, resulting in rebuilding client trust and satisfying end users.

 

Vertex Software Ltd, Pune, India (2002)

Process Consultant, Offshore Development Center

Project Management and Quality consulting for Development processes.

·       Evaluated associated ISO 9002 documentation for fit with US market.  Mentored Project Leads in Pune which resulted in helping them better both understand their US customers and ended up increasing customer satisfaction and Vertex's revenues.

ThirdAge, San Francisco, CA (2001 - 2002)

 

Consulting CTO

Evaluated potential acquisitions and outsourcing opportunities, saving over $100K.

·       Renegotiated IT contracts for savings of over $6K per month, and increased reliability and security of network infrastructure.

·       Designed websites (php, Postgres, Linux, Xcart), produced Market Research, Product Requirement and Functional Specifications resulting in the first version of a dating website for ThirdAge enabling them to launch their start up operation.

·       Successfully managed consulting process with hardware/software teams in India, New York, and California while working through different cultures and across geographical boundaries.

 

 

OPENPAGES, INC., Westford, MA                                                                                                                                 1999 - 2001

Content management software company and eCatalog Network Services (ASP)

Vice President of Engineering 

 

Built and led an Engineering team to produce a state-of-the art, multi-tier, distributed, web-based application, built on WebLogic and J2EE, using WebDAV, JSPs and EJBs. Shipped ContentWare 2.6 and 3.0 (both PC & Mac), as well as multiple custom versions which generated over $1.7M within three months. Eliminated maintenance nightmare by producing one version of custom software and reduced costs by approximately 40% by outsourcing ContentWare maintenance to a firm in India.

·       Restructured 245 person Moscow Development team to save money and better utilize resources.  Site Manager for the Moscow operation which including responsibility for HR, Finance, Office Mgt, Dev, QA, Doc, PM, Cooks and Drivers. Managed eight engineering groups including Development, Program Management and QA consisting of 190 engineering staff and a budget of $8.5M.

·       Introduced release cycles, development methodology, schedules, configuration management, Beta, Design Partners, post project reviews, and other techniques to ensure timely delivery.  Created Purchase Order, Expense Report systems and job families (with associated pay and stock option scales).

·       Instituted job descriptions and individual Goals and Objectives systems which had never been in place before resulting in greatly increased employee morale.

·       Founded the Development, Quality Engineering, Documentation, Information Technology, G&A (Accounting, Office Management, HR), Professional Services and Client Service groups (within Professional Services) to ensure customer satisfaction.

·       As the Ad Hoc Facilities Manager, within three months, located office space, finalized lease for Viveca and coordinated move to new facilities including phone and data line installation while negotiating significant cost savings and bringing revenue to the bottom line.

 

BHM CONSULTING, Newbury, MA.                                                                                                                   1996 - 1999

Executive Consultant   

 

Concurrent consulting assignments at SoftImage, Montreal, Canada and Avid Technologies, Tewksbury, MA

SoftImage is a Canadian based 3-D software company acquired by Avid Technology, a media editing hardware/software corporation.

           

·       Guided major rescheduling for 3-D project to produce predictable ship date, instituting solid project management techniques.

·       Partnered with Vice President and extended management team to reengineer 3-D business unit, streamlining organizations and processes, delivering the final product on time and within budget, against all expectations by the acquiring company.

·       Co-led Engineering and Test efforts, taught scheduling skills and mentored managers in project management skills. Troubleshot areas as needed on major releases resulting in significant timely delivery of multiple simultaneous releases.

·       Successfully shipped various Media Composer and Broadcast releases within two weeks of predicted First Customer Ship resulting in initially unanticipated revenue stream.

·       Coordinated external development project with Microsoft resulting in product available early to revenue generating customers.

 

Outsource Solutions, Waltham, MA

Staffing company.

·       Worked with CEO and start-up management team to define corporate structure, processes and timetable for start-up resulting in predicted delivery of multiple simultaneous releases.

 

Furneaux Associates, Waltham, MA

Venture Capital firm.

·       Evaluated various start-ups from a technical viewpoint for venture capital 'fit' resulting in firm successfully investing in companies through my recommendations.

 

LOTUS DEVELOPMENT CORPORATION/IBM, Cambridge, MA.                                                                           1994 - 1996

Leading developer of global desktop applications.

 

Senior Director, IBM Global Network, Notes Service Development (1996)

 

·       Built cross-functional, cross-organizational (IBM/Lotus) team to develop IBM InterConnect Service for Lotus Notes, V2.

·       Helped set overall corporate (IBM/Lotus) development standards and processes. 

 

Senior Director, Lotus SmartSuite Central/Global QA, Automation, and Engineering (1995)

 

Managed a 100+ person global group including Engineering and QA in USA, a Tools group in Dublin, a QA group in Beijing, and QA in Atlanta, and streamlined existing organizations into a new division.

 

 

LOTUS DEVELOPMENT CORPORATION/IBM (continued):

 

·       Led Lotus SmartSuite cross-functional teams, including Marketing, Desktop Program Management team, Global Automation/Tools group, and Quality for the Windows Suite, OS/2 Suite, Shared components, OS/2 ports, 1-2-3, Approach, Ami, Freelance. Shipped SmartSuite96.

·       Determined QA standards, tools, and policies for entire Desktop organization.

·       Designed and rolled-out new processes for coordinating components and predictably shipping Suite products.

 

Director Development Shared Components (1994)

 

Managed Documentation, Development, Product Management and QA groups, and the Macintosh porting group.

·       Co-chaired Development Steering, guiding division wide Development standards.

·       Authored 'Survival Handbook', a corporate-wide Development Process guide.

 

APPLE COMPUTER, Cupertino, California                                                                                                                    1993 - 1994

Computer manufacturer Hardware and Software.

Manager, International Software

 

Apple Computer went through significant upheaval and attrition shortly after hire, and was put into several positions including Acting Manager Reference Version Engineering, Acting Manager MOST Program Management, Co-Acting Director MOST (Modern Operating Systems Technology aka PowerPC).

 

·       Led team of 55 in Cupertino including International Engineering, QA and Technical Support. Managed remote development in US and France, QA in Dublin and coordinated work with Japan.

·       Ensured proper enabling technology, quality, tools, and training for System and PC Division Software localization.

·       Instituted improved goals/objectives/review and scheduling/project management processes. Helped implement new corporate wide development processes. Led management training and team building sessions.

·       Shipped Chinese Language Kit, Japanese Language Kit and PowerMac OS.

 

LOTUS DEVELOPMENT CORPORATION/IBM, Cambridge, MA                                                                                        1984 - 1993

Director DOS Spreadsheets (1992 - 1993)

Product Manager/Senior Development Manager (1990 - 1992)

Senior  Development Manager  (1988 - 1990)

Principal Engineer  (1987 - 1988)

Development Manager/QA Supervisor (1985 - 1986)

Senior Software Engineer (1984 - 1985)

Software Engineer/Project Lead (1984)

 

·       Shipped SmartSuite96, 1-2-3 Rel 3.X, Symphony 3.0, Agenda 2.0, Symphony HAL, Lotus Metro, Symphony Add-In Tools, Symphony Link

 

UNITED STATES NAVY                                                                                                                             

·       Lieutenant (O-3), United States Navy. Honorable Discharge (duties classified); RECWO, Mathematics Instructor

 

EDUCATION: BS, Mathematics, Bridgewater State College, Bridgewater, MA

 

PATENTS PENDING:

 

Patent applications filed with US Patent and Trademark Office:

·       Multi-site Tracking and Analysis Software, Application Number: 09/491,482, Filed Jan 24, 2000, Santanu Paul, Clint Bidlack, Beth Macy.

·       Efficient Management and Distribution of Product Information, Application Number: 60/245,016, Provisional filed on November 1, 2000. Santanu Paul, Beth Macy, and Catherine Iannuzzo.

Patents in process:

·       Targeted Alert and Message Data and Workflow Management System, Siva Ghatti, John Brandolini, Beth H. Macy, Art Mahoney

 

HONORS AND RECOGNITION:

 

·       Nominated for Northeastern University's 2005 Aspiration Award

 

OTHER:

 

·       ACE Certified personal trainer, AIFE Adult Certified Trainer / Member of Gerson Lehrman Group's Council of Advisors

·       Six Sigma Green Belt certified (2006)

·       Completed PMP certification prep course (2006)

·       Completed ASP.NET 2.0 Programming Using Visual Basic.NET (2006)

·       ActivePrime Board of Advisors member

·       Six Sigma Green Belt certified