Paul Stork - SAP SD Functional Consultant

Functional Senior SD Consultant - SD Pricing Lead and
leading seevral smaller projects to introduce New functionality for North America for Customer Promotions, managing and controlling of samples (currently a significant expense)

• Primary responsibility is the definition, configuration, customization, testing and troubleshooting of Pricing for US, Canada and Latin America. Ciba Vision has some complex and unique requirements for Pricing.
• Included turning pricing strategy into solutions. To support the pricing and accounting requirements, it was also his responsibility to develop custom formulas
• Had to change several user exits to control repricing on orders and invoices.
• Training and preparing some key business members who will be supporting ongoing maintenance and troubleshooting of pricing
• Included Reabtes and Promotions
• Additional responsibility was to guide the business in how to implement a custom development used to track samples. This was a custom development that was designed and implimented previously at Ciba Vision.
• Included budget management, rollout and project management responsibilities for keeping the projects on track.

• Primary responsibility included configuring Payment Cards and integration to Paymetric. Included some custom requirements around Billing Plans as well as integration into TEM
• Collecting requirements for Revenue Recognition of Extended Warranties. FLIR decided not to upgrade their support pack level which meant we could not implement SAP's standard revenue recognition. Designed a custom revenue recognition solution which also integrated into the Equipment Master to add and modify standard and extended warranties.
• Configuring and debugging the Integration of Training and Event Management (TEM-A component of SAP-HCM) to billing. TEM is used here to run FLIR's training center. This was a challenge as there is little to no documentation to support this integration and not many clients use TEM for external course management.
• Configuring MTO & ETO integration with PP
• Configuring several other business processes in SD
• Developing SAP Query reports and giving SAP Query training to users
• Miscellaneous configuration included pricing, document types, item categories, custom formulas and requirements for pricing and other areas and some minor coding
• Go Live Support

• Primary responsibility was to support the development of a custom order entry Front-end. Ciba Vision required a customized SAP front end screen to support their high volume call centers. It needed to support unique ordering requirements of lenses (order by lens parameters) and needed to be fast. Standard SAP order entry was used here with extensive GUIXT and user specific enhancements (different from the approach that was taken at Vistakon – custom front end screen).
• Working with users to gather requirements and translate those into Development specifications
• Designing and directing Ciba Vision specific features added to the Custom order entry
• Extensive Go-live support in Europe (Benelux, UK, Germany, Nordic countries)
• Managing the developers and development effort and direction
• Leveraging as much of standard SAP functions as possible to speed up development
• Configuration of SD order entry
• Custom front-end developed for scanning in of returns
• Extensive custom development effort to track and manage the $70 million dollars of trial lenses given away each year.
• Custom development to support Patient orders

• Primary responsibility was to support the development of a custom order entry Front-end. Vistakon was replacing 14 legacy order entry systems with this custom order entry front end
  Why custom?
  Firstly, the unique ordering requirements of lenses (order by lens parameters) and
  secondly, performance. Standard SAP order entry is too slow for a call center environment where each click is equated to dollars. The requirement was to be take a 20 second order.
• Working with users to gather requirements and translate those into Development specifications
• Designing and directing Vistakon specific features added to the Custom order entry
• Go-live support in Europe
• Managing the developers and development effort and direction
• Leveraging as much of standard SAP functions as possible to speed up development
• Configuration of SD order entry
• What was accomplished at Vistakon is amazing. The bulk of the front-end was written in about 6 months. Today, that code is 1000's of lines, printed out it is a stack of paper 2 inches thick. We improved performance by more than 80%. And the users loved it – most important in my opinion. Very interesting project.

• Primary responsibility was to support the Billing and A/R teams. PB was replacing 36 legacy Billing systems with SAP (R/3 Billing and CRM Billing engine)
• Configuration of SD Billing, Output determination and CRM Billing Engine, Payment Cards (CRM&R3), Credit Checks (CRM&R3), Availability Checks (CRM)
• Additional responsibilities included supporting the Order Management team – primarily CRM Customer Interaction Center and CRM Order management, R/3 and CRM Pricing.
• General troubleshooter for any CRM configuration issues such as middleware, pricing, order management, marketing...
• Testing and configuring CRM Usage Based Billing Module.
• Directing the Workflow initiatives for the Billing and A/R
• Supporting the technical team with a GUIXT initiative to simplify the CRM user interface

• In charge of Project planning, managing of project team, ensuring that the deliverables were met, managing Scope
• Configuration of CRM Contact Management, Opportunities with Sales Methodology and Activities
• Additional responsibilities included setting up of transaction variants to simplify screens, user training, running various demos and a workshop
• Additional scope included running CRM in a standalone mode, Middleware downloads, CRM Analytics (SAP-BW) and user training
• Also linked into an external BW system called IBI via an Enterprise Application Integration Tool called AMTRIX
• Returned for 2 months to implement a proof of concept using GUIXT to make the CRM screens more user friendly.

• In charge of configuring the Customer Resource Management specific portion of SAP Sales
• Integrating the SAP configuration with Customer Resource Management System
• Worked with the Middleware consultant to configure the Middleware for downloads
• Validation of the initial Configuration downloads
• Validation of the master data loads from SAP to Customer Resource Management
• Configured E-Mail output from SAP Orders

• SD Lead for all SD configuration and Integration issues
• In charge of Pricing configuration for initial go Live
• Promotions, Rebates and Siebel Interface
• CHEP Pallet tracking custom development
• Custom development for copy rules and requirements to control billing combination, pricing and shipping
• Advanced Shipment Notification (ASN's) with barcode using packing functionality- development, project management and rollout
• On-site support for go-live as well as user and team training
• Implementation, project management and rollout of GUIXT to resolve a pricing maintenance issue in 4.6C
• Implementation, project management of SAP-workflow to resolve business process issues

• Sales and Distribution Consulting Lead for all Sales and Distribution configuration and Integration issues. Responsibilities included blueprinting, configuration and final testing of:
• Cigarette stamping process using Production planning
• Credit Management
• Third Party processing with custom development utilizing substitution chains
• Broker commission handling with custom development
• Sales and Distribution Availability Checking and Transfer of Requirements
• Significant Performance issues
• AutoTester training
• Special Order handling (Advance, reserve and Food show)
• Custom development for Not Shipped reason codes
• Interface into Dallas (Now EXE) Warehousing systems
• User authorizations
• Final acceptance testing and error resolution

• Sales and Distribution consulting Lead for all Sales and Distribution configuration including output and forms
• Responsible for all Integration issues into Materials Management, Production Planning, Quality Management, Financial's, Costing, Profitability Analysis
• Responsible for the initial blueprinting process
• Responsible for training both the full time and the part time Sales and Distribution team
• Responsible for training the teams how to use AutoTester for testing
• Responsible for directing a Workflow initiative to add freight to all deliveries by the freight department before final billing
• Responsible for configuring a custom menu specifically for Sales Persons