Reginald
Marshall
Rm2386@speakeasy.net
My
Objective for the Client: To provide a sound, scalable, cost-effective IT
solution or service.
Experience
includes the following:
Operating
Systems:
Solaris 9, 10, HP-UX, AIX, Windows XP/Vista, Red Hat Linux, Fedora, EverON
Protocols/Technologies: TCP/IP, DNS,
RAID (Hardware and Software implementations),
Logical
Volume Manager, Switches, Hubs, Terminal Servers
Applications: Sun Enterprise
Disk suite, Veritas Foundation Suite, IPlanet/SunOne Web Server, Apache 2.x,
CheckPoint Firewall-1/2000, VCS, Veritas NetBackup, Veritas Storage Migrator,
SSH, Unix and Network Security, GNU Tools, MySQL, Bugzilla, CVS, SAN,
StorageTek ACSLS/LMG, SSL Certificates, BEA WebLogic, HP OpenView, Remedy,
ClearCase, and Wireless LAN Setup/Security.
Management: Technical Management,
Project Management
Certifications: RHCT - Red Hat
Certified Technician
Work
Experience:
April, 2006 - Present: AT&T - Redmond, Wa.
Title: Technical Architect
Responsible
for the design and implementation of new systems, decommissioning of old systems
and redeployment of existing systems as needed. Assist clients in
determining/clarifying platform requirements for an application suite,
arranging for power, rack space, console, IP addresses, and SAN switch
ports/storage for platforms. Create design documents from functional
specifications, determine standards for system builds, and ensure that the
finished design is in compliance with the established standards, the customer
functional spec, and allows room for scalability.
Responsibilities
also include managing the procurement/deployment of the designed system,
managing the server (Power, Rack space) and SAN infrastructure (Storage Array
physical configuration and logical layout), SAN switch/fabric design, and
working with various groups to meet or negotiate implementation deadlines,
managing customer expectations with respect to 3rd party SLAs, and resolving
conflicts with multi-vendor projects.
On
occasion, responsibilities include assisting System Administrators in troubleshooting
system and network issues related to initial system builds, in service systems,
SAN storage, ancillary infrastructure issues, and network configuration.
Hardware
platforms include: Sun Fire V245, X4200/40, X4600, T2000, V445, V490, V1280,
V2900, Sun Fire 6900, E15k, E25K, T5240, T5440, SB 6000, SB 6048, T6340, M5000,
M9000, McData SAN switches, Brocade SAN Switches , OnSTOR Bobcat 2280 NAS
Gateways, EMC Symmetrix DMX 2000,
DMX 3, DMX 4, V-MAX, Hitachi Thunder, Lightning Series, AMS1000,
and Tagma Store.
Software
OS's include: Solaris 9, Solaris 10, Solaris 10 x86, Windows Server 2003, OnSTOR
EverON, EMC StorageScope, and VMWare ESX.
Performance
Tools: Top, Concord
eHealth, Sun Explorer, and various command line arguments for VERITAS, Solaris
Volume Manager.
Storage
Management Tools: VERITAS Storage Foundation, Hitachi Hi-Command, EMC Control
Center/StorageScope, VERITAS NetBackup
Databases
include: Oracle 9i, Oracle 10g, Oracle 10g RAC, Oracle 11.
July, 2004 –
April, 2006: Wells Fargo and Co. – San
Francisco, CA.
Title: UNIX
System Administrator
Responsible for
the health and maintenance of the Internet Banking (IB)
Environment.
Responsibilities included: designing game plans for
installing/upgrading
servers, working with datacenter personnel (Sys admins,
SAN admins) to
ensure systems are built according to established standards,
configuring
systems at the OS level in preparation for application loads, tuning
the kernel as
needed for specific applications, assisting with patch rollouts to the
Solaris 8/RHEL3
AS environment, monitoring systems for O/S, network, or
application
related issues, conducting testing to verify successful code changes
to the IB
environment as new deployments are rolled out, creating or updating
documentation (troubleshooting,
overview, disaster recovery). Created Change
Requests and
Trouble Tickets in Remedy as needed.
Worked with
other team members to isolate problems with applications
(WebLogic 8.1
sp4, Sun One 6.2, and ATG Dynamo),
servers, and network infrastructure.
Used DNS or F5
(as needed) to remove servers from active service for maintenance or
troubleshooting. Recycle
Web/App server instances as required. Diagnosed
network bottlenecks
with 3-tier application infrastructure. Installed JRE, JDK as
needed. Use Java
keytool to configure keystores. Write or modify scripts as
needed. Create CSR’s,
order and install SSL Certificates for Sun One, IPlanet,
Sterling
DirectConnect Secure+, Tomcat, and WebLogic 8.1 sp4 platforms.
As trusted
registrar, ordered and revoked SSL certificates, managed certificate repository
for the department, and updated the group’s web based monitoring tool to track
certificate expiration dates.
Tools used:
Top, WebLogic 8.1, JDK, Secure+, IPlanet 4.1 sp 11, SunOne
6.2, SSH,
PUTTY, MRTG, Veritas Foundation Suite, Solaris 8/10, RHEL 3
AS, DNS, F5,
Remedy.
September, 2002
- June, 2004: United States
Postal Service/Northrop Grumman. – San
Mateo, CA.
Title: UNIX
System Administrator
Responsible for
the design, project management and implementation of a
Storage Area
Network to provide reliable backup services to the Data Center
using Veritas NetBackup DataCenter 4.5
and NetBackup Vault 4.5. Duties
included, developing a
project plan using Microsoft Project, procurement and
installation of various
hardware and software components, working with various
security groups to
implement operation across firewalls and DMZ's, installing
NetBackup
client software on clients, troubleshooting various hardware issues
with StorageTek
Tape Libraries and SENA arrays under VxVM, memory
issues
with E4500's and
working with the DBA group to configure NetBackup for
Oracle
to provide backups with RMAN. Installed and managed license keys,
researched and developed
upgrade plans for Veritas Storage Migrator, Veritas
NetBackup, VxVM, and VxFS. Performed upgrade
of ACSLS and installed the
Library
Management Gateway (LMG) software to facilitate backups through
firewalls.
Tools used: Veritas VxVM, VxFS,
Storage Migrator, NetBackup Data
Center,
ACSLS, LMG,
Solaris 8
May, 2002 -
September, 2002: Nuasis, Inc. – San Jose, CA.
Title: UNIX
System Administrator
Responsible
for the management of NetBackup DataCenter 3.4.1. Performed
upgrade from 3.4 to
3.4.1, installed patches as required, and resolve issues
related to backup
scheduling, media allocation, and other error codes. Installed
Red Hat 7.2,
7.1 on Dell PowerEdge 1650's and HP-LPR systems.
Performed
script, kernel, and
partitioning changes as needed. Installed RPM packages to
bring systems up to
date or provide customized features. Installed updates using
up2date.
Resolved issues related to DNS configuration, NIS, or startup scripts.
Added users and
granted sudo privileges as required. Installed and
configured
MySQL,
CVS, Apache, and Bugzilla servers. Investigated and resolved system
software, hardware, and
network issues as required. Later, upgraded
NetBackup DataCenter from 3.4.1 to 4.5
Tools used: Red
Hat 7.1, 7.2, NetBackup
Data Center,
MySQL, CVS,
Apache,
Bugzilla, Solaris 8
April, 2002 -
April, 2002: Anthem Prescription – Cincinnati,
OH.
Title: UNIX
System Administrator
In this short
(3 week) project, converted filesystems from ufs format under Sun
Enterprise DiskSuite to VxFS format under
Veritas Volume Manager. Installed
and configured
Solaris 8, DiskSuite, and EMC Info Mover on
production
systems. Using VMSA,
created Veritas volumes using both initialization and
encapsulation methods.
Migrated data from DiskSuite metadevice
based
filesystems into the newly
created volumes using the Info Mover utility.
Provided
instruction to client in the use of Volume Manager and VMSA to
create and manage
volumes.
Tools used: VxVM, Solaris DiskSuite, EMC Info
Mover, VxFS, Solaris 8
March, 2001 -
January, 2002: Portland General Electric – Portland, OR.
Title: UNIX
System Administrator
Provided
general Unix System Administration support. Systems
included 5
clusters using Veritas
Cluster Server 1.3. Managed NetBackup Datacenter 3.4
on a Storage Area
Network using an EMC Conectrix Switch, ADIC Scalar
1000
and a Sun Storedge L3500. Provided recommendations on methods to
scale
existing design cost
effectively within budget guidelines. Customized bundled
VCS IPMultiNIC and MultiNICA agents
for deployment on production cluster.
Implemented
NetBackup BLI scripts and schedules, and rearranged backup
loads between tape
libraries to eliminate scheduling issues. Installed and
configured BMC Patrol 3.4
for Solaris as part of an evaluation project. Worked
with Sun and NCR to
implement SRS services for selected servers. Wrote
scripts to customize
backups and solve application issues. Updated Disaster
Recovery Plans
and participated in strategy meetings to recommend ways of
leveraging infrastructure
upgrades, recovery methods and redundancy
implementation across
application servers. Installed and configured multiple
versions of Oracle, cloned
disaster recovery versions of the database from
production versions,
modified scripts to function within the new environment.
Worked with
security vendor to conduct security audit of systems, and
recommended strategies to
tighten Solaris servers within the internal network.
Wrote Project
Definitions to upgrade network infrastructure for DR assets and
improve preparedness
overall.
Tools used:
NetBackup, VxVM, VxFS, BMC
Patrol, VCS, Sun Cluster, Oracle
8i, Solaris 8
December, 2000
- February, 2001: Nuasis, Inc. – San Jose, CA.
Title: UNIX
System Administrator
Responsible for
the troubleshooting, optimization, redesign, and upgrade of the
Storage Area
Network using Veritas NetBackup on Solaris 7. Tasks included
reviewing current SAN
configuration, monitoring error logs and status codes,
NT/98 client
configurations, DHCP configuration on the server, and
recommending solutions to
address status code errors. Designed project plan to
upgrade to Veritas NetBackup DataCenter 3.4
from 3.2.
Tools used:
Solaris 7, NetBackup, DHCP, Windows NT/98
April, 2000 -
December, 2000: Perfect.com – Palo
Alto, CA.
Title:
Director, Operations/IT
Responsible for
the design, implementation, and administration of the IT
infrastructure. Installed,
configured, and provided support for Oracle database
cluster using Veritas
Cluster Server 2.1 and Oracle 8i, Web/App servers using
IPlanet
Enterprise Server 4.1 SP2, and Netscape Directory Server. Operating
System was
Solaris 7 32/64-bit on server platforms. Installed, configured, and
managed the production
site firewall running Checkpoint 2000. Installed SSH
versions 1 and 2 on
Solaris and Windows NT. Managed a staff of 2
system/network administrators
to provide support for the Email (Microsoft
Exchange),
and Windows Client/Server environment. Conducted/Supervised
weekly deployment of
applications to production environment, and worked with
release engineering to
resolve software issues. Developed and implemented
Change Control
policy and procedures for the department.
Tools used:
Solaris 7, Oracle 8i, VCS, Iplanet 4.1, sp 2,
Checkpoint 2000,
SSH, Windows
NT.
September, 1999
- April, 2000: Nike, Inc. – Beaverton,
OR.
Title: UNIX
Team Lead/Site Operations Supervisor - Nike.Com Operations
As the Team
Lead for Nike.Com Operations, responsible for the overall
support of the Web
Servers, e-commerce engine, product staging, email, and
database servers for
the Nike.Com project. This includes creating and
implementing policies and
procedures, managing the hosting partner
relationship, monitoring
back end operations, and facilitating close
communication between
various departments to ensure the operation of the e-
commerce environment is
stable and reliable.
Tools used:
Solaris 7, Netscape Enterprise Server, Oracle.
September, 1998
- September, 1999: Charles Schwab – San
Francisco, CA.
Title: HRIS
UNIX System Administrator
As the Unix System Administrator for the Human Resources IS
Department,
responsible for the
installation, maintenance, and overall management of the
Production,
Fallback, Staging, Development, and Web Servers. Platforms
included Sun
Ultra-Enterprise 5, 450, 4000, and 5000 machines using SSA
model 100's, 110's.
The following software was installed and maintained on
these systems:
Solstice Backup 4.2.6, Solstice DiskSuite 4.1,
Solaris 2.5.1,
Solaris 2.6,
Enterprise Volume Manager 2.5, Netscape Enterprise Server,
Oracle 7.3.3.4., and IBM ADSM 3.1.
Managed offsite
backup program; created new schedules, retention periods, and
groups where
necessary to conform to departmental requirements. Installed
Schwab approved
security patches regularly to ensure conformance with
corporate security
requirements, performed processor upgrades when needed,
installed new servers
for Y2K software evaluation project. Supervised
installation of Optical
WORM drive for permanent record storage and
coordinated efforts among
various departments to format the data for
permanent storage in
compliance with SEC requirements. Attended change
control meetings to
coordinate corporate infrastructure changes with the
department activities.
Regularly reviewed UNIX and network security bulletins
on the web;
reviewed servers to ensure proper security measures were in effect
to guard against
unauthorized access. Created scripts as needed to automate
processes. Participated
in system and logistics planning to migrate production
and fallback
environments to the E10000 platform. Documented new
procedures and revised
documents to reflect changes in procedure. Upgraded
processors and clock
boards in the UE4000 platforms.
Rebuilt UE4000
to eliminate problems caused by corrupt patches and faulty
CPU's. Configuration
consisted of SSA Model 100's using Solstice DiskSuite
4.2, a 4
Processor UE4000, Sun DLT 4700 used by Solstice Backup 4.2.6..
This involved unencapsulating /, /var, and
/opt, using ufsdump to tape,
reinstalling the old CPU's,
updating the flash proms, reinstalling Solaris 2.5.1
and Solstice
applications, restoring the DiskSuite configuration
and the Solstice
Backup indexes,
and tasking the Vendor to determine exactly the cause of the
problem.
Tools used:
Solstice Backup 4.2.6, Solstice DiskSuite 4.1,
Solaris 2.5.1, Solaris
2.6, Enterprise
Volume Manager 2.5, Netscape Enterprise Server, Oracle
7.3.3.4., and
IBM ADSM 3.1.
September, 1997
- August, 1998: Trade One Securities Corp., Inc. – San Francisco, CA.
Title:
Information Services Manager
Responsible for
the installation and maintenance of the Information Systems
infrastructure, including: HP
T520 with NIKE model 20 storage array and DDS
Autoloader, HP
K460, Sun Ultra-Enterprise 4000 Server with Sparc
Storage
Array running
Solaris 2.5.1, Several PC's running Windows NT Server, NT
Workstation,
Windows 95, Solaris 2.6 for x86. Installed Omniback
II for HP,
created media pools,
backup schedules, and monitored backups daily for
success or errors. Monitored Grid Manager for the NIKE Array daily for errors.
Configured
filesystems and kernel parameters as needed for Oracle 8
installation.
Installed
above hardware and Operating Systems, configured for 100BT.
Installed
patches and upgrades where needed. Researched, recommended, and
purchased equipment for
the company. Responsible for the maintenance of a
Fast Ethernet
network connected to the Internet via two T3 connections, a
Cisco 7200 with
both a T3 card and a HSSI card, a Larscom T45
CSU/DSU,
and a Sun Ultra 1
running Checkpoint Firewall-1. Additional security at the
choke point was
provided first by ISS' Real Secure 1.0, then 2.0 as it became
available. Dataway, a local networking vendor, and T.S. Quinn, a Data
Communications
consultant provided daily monitoring and advice as needed.
Installed,
configured various models of Cisco Routers at remote sites for Frame
Relay (Cisco
1602), Fractional T1 (Cisco 2524), T1 (Cisco 3620), and DS3
(Cisco
7200).
Installed and configured 3Com (Fast Switch 3000) and Cisco
Catalyst (2924)
dual speed switches to improve network throughput.
Tools used:
HP-UX 10.x, 11.x, LVM, Cisco IOS, Checkpoint Firewall-1,
Windows NT,
Oracle 7, 8, Grid Manager, Solaris 2.5.1, 2.6
July, 1997 -
September, 1997: Nationwide Insurance – Portland,
OR.
Title: UNIX
System Administrator
Provided
Technical Support to the user community for an installed base of Sun
UltraSPARC
Servers and Workstations.
Systems
included: Ultra-Enterprise 2, UE 2Creator 3D, UE 3000,
SPARCstation
5.
Administered Solstice Backup for Solaris; installed client
software on new
machines, created/modified backup schedule, created and
augmented tape pool for
above. Installed and configured Solstice Symon on
various machines;
configured Symon to generate SNMP trap messages to
specific servers. Administered backups for Filenet Imaging
software on server.
Tools Used:
Solaris 2.6, SyMon, Filenet
May, 1997 -
July, 1997: Pangea Systems – Oakland, CA.
Title: UNIX
System Administrator
Installed and
Configured Silicon Graphics O2 Workstations which were
preloaded with IRIX OS.
Setup network parameters and created user accounts.
Attached
workstations to existing network and configured NFS/Automount
parameters.
Tools Used: Irix, Solaris 2.5.1
February, 1997
- July, 1997: Pacific Bell/Lucent
Technologies – San Ramon, CA.
Title: UNIX
System Administrator/ASOS Technical Environment Team Member
Provided
support for the Advanced Communications Network project at Pacific
Bell, and general
System Administration for the Custom Development Team at
Lucent
Technologies.
Duties included: Install of new releases of the Advanced
Services Operating
System and associated components using Tivoli,
install of
new releases of
Solaris, HP-UX, and Linux. Backup management for HP-UX,
or Backup Manager
on Windows NT 3.51. Resolved issues involving network
communications between Lucent
and Pacific Bell, Client-Server
communications between the
User Interface (workstation based) and Server
components of ASOS
(Server based).
Tools Used:
HP-UX 10.x
August, 1996 -
January, 1997: CNA Insurance – Chicago,
IL.
Title: UNIX
System Engineer/Project Manager
Provided third
level support for NCR 3450/4100/5100 servers in the Home
Office and in
the Field locations: investigated and resolved problems with
remote access to
field servers, remote and local backup procedures. Worked
with internal
customers to define requirements, provide budget quotes, estimate
implementation times/dates,
procure equipment, plan for power and location,
install and configure
system.
Served as
project manager for upgrade of various Field Offices: established
completion criteria,
coordinated testing and signoff of discrete
software/hardware components,
and authorized final acceptance of site install.
Tools Used: Unix SVR4, Solaris 2.6, Red Hat Linux
May, 1996 -
Aug, 1996: System Software Associates – Chicago,
IL.
Title: UNIX
Team Leader
As Team Leader
for the Global MIS UNIX Support Group, coordinated and
directed the activities
of the UNIX System Administrators in the group to
provide support to the
presales, courseware, and translation departments within
the company. Met
with other department managers to discuss customer needs
and methods to
address those needs. Activities included installation of new
systems and software,
migration of existing systems to new platforms. Loading
and unloading of
DBMS products (Oracle and Informix) and databases.
Loading and
configuring of BPCS for Oracle and Informix. Design and
Implementation
of new database servers.
Tools Used:
HP-UX 9.04. 10.x
February, 1996
- May, 1996: Commonwealth Edison – Chicago,
IL.
Title: UNIX
Systems Architect
As consultant
to the ITRON Handheld Meter Reading project, performed
analysis of existing
infrastructure and recommended improvements to ensure
greater reliability of
data retention, and improved system and network stability.
Retrofitted
field offices with replacement hardware and software. Performed
installs of Sybase and
Solaris 2.4, configured systems for installation in the
field.
Provided
technical support to field offices to resolve system and application
issues. Planned and
implemented rollouts of RAID arrays to field offices to
provide sufficient
data storage capacity for ongoing daily operations.
Tools Used:
Solaris 2.4, Sybase
October, 1995 -
January, 1996: Hewlett-Packard – Milpitas,
CA.
Title: UNIX
Systems Administrator
As part of HP's
consulting force, performed UNIX system administration tasks
for Quantum, an HP
client. Provided daily support for HP9000/800 platforms
running HP-UX 8.X, and
9.07. Documented and standardized maintenance
scripts and was
involved in the transition from HP 3000's to 9000's. Added and
deleted user accounts
as required. Worked with management to plan and
implement help-desk
operations for the IS group.
Tools Used:
HP-UX 8.x, 9.07
July, 1995 -
December, 1995: Sun Microsystems – Mountain
View, CA.
Title: Software
Support Engineer
Provided first
line phone support to Sun customers on a variety of software
issues involving the
following: Solaris 2.x, SunOS 4.1.x, SPARC Storage Array,
SPARCstation 5,
10, 20, 1000, and 2000's, Online Disk Suite, Volume
Manager,
Networker, NIS/NIS+, and Sendmail. Worked with
customers over
the phone to
resolve software technical issues or notify backline engineers for
additional support.
Performed initial kernel debugging for Solaris 2.x to facilitate
emergency patch builds.
Tools Used:
Solaris 2.5.1, 2.6, SunOS 4.1.x, Veritas Volume Manager, Online Disksuite, NIS/NIS+
March, 1995 -
September, 1995: Syntex/Roche Biosciences – Palo Alto, CA.
Title: UNIX
System Administrator
As member of
UNIX Support Group, provided support to various departments
of Syntex and Syva. Worked closely
with DBA's and Application Developers to
ensure minimal
downtime during Solaris and Oracle upgrades.
Developed/modified
scripts to automate startup and shutdown of applications
during backups and
system reboots. Administered and automated backups
procedures on various
platforms. Performed OS, DBMS installs and upgrades,
network configuration
and troubleshooting (DNS, NIS),
and hardware
configuration/troubleshooting.
Added and maintained user accounts, diagnosed
problems with OS and
applications as part of providing general support to the
user community.
Tools Used: AIX
3.2.x on RS6000's, Solaris 2,4 on SPARCstation 2,10,
20,
1000, and Sun
4/490's, HP9000/800's, and PC's running Linux or Windows
3.1.
Software: Cuadra/STAR, Oracle 7.1.x
November, 1993
- March, 1995: Sybase, Inc. – Emeryville,
CA.
Title: Systems
Administrator 2
Installed new
or existing systems, including initial software loading and
configuration, into various
organizations within Sybase. Hardware platforms
include:
HP9000-700/800's, Sun SPARCstation 1, 2, 5, 10, 20, 1000, 4/690,
and 4/490, NCR
3400, 3500 Series, Unisys U6000-300/520, AT&T Starserver
E,
Compaq Proliant, DECserver
2100, Silicon Graphics Challenger, and others.
Made
adjustments to systems software and kernel as needed. Installed,
configured, and diagnosed
problems with NFS, DNS, NIS,
Automounter, and
TCP-IP
on above platforms. Provided feedback and support for UnixWare beta
testing program on
multiple platforms. Added and maintained user accounts.
Diagnosed
problems involving the OS, modems, printers, terminal servers,
software applications
and utilities, network interfaces, patch panels, hubs,
gateways, and GUI
systems. Generated regular status reports, as assigned, in a
timely manner. Communicated
effectively with clients, peers, vendors, and
management.
Tools Used:
AIX, Dynix/ptx, Solaris
2.3, 2.4, Irix, Unix SVR4, Unix SVR3.2, Ultrix, HP-UX
July, 1991 -
November, 1993: Ingres, a member of the Ask Group – Alameda, CA.
Title: Systems
Manager, Training Department
Responsible for
the administration, installation, and upgrade of the operating
systems, hardware,
applications, and network configuration of the machines in
the department,
and the Training Centers in the field. Managed the
development of on-line
training materials for courses taught at ASK facilities
(Training
Centers).
Assisted with installation/configuration of on-line training
materials for courses
taught at customer sites. Provided quarterly capital budget
projections based on
Training Center needs. Made recommendations as to type
of equipment
needed and procured same per budget specification for the
department. Performed
installs and configurations of workstations and
applications.
In association
with the Network Group Manager, designed an improved
network infrastructure
utilizing Cabletron MMAC-5/8's and 56kb links to the
Training
Centers in Atlanta,
Boston, Toronto, New York,
Newark, Washington
D.C. , Alameda,
Ca., and Mountain View,
Ca.. This improved infrastructure
enabled remote System
Administration of the client-server configuration in the
Training
Centers including application and OS upgrades, with minimal
assistance onsite. As
Project Manager, worked closely with a selected vendor
(EDS)
to implement design over a 13 month period. Worked with
data center
personnel to integrate
AppleTalk and TCP-IP platforms via a Gatorbox at
Training
Headquarters.
Added and maintained user accounts, supervised
backups and updates of
systems and database tables.
Tools Used:
MicroVAX 3600's, Sun SPARCstation 1, 1+, 2, IPC, SLC's,
HP9000-720,
Macs, and PC's, Ultrix, Sun OS 4.1.1, Solaris 2.x, HP-UX 8.x, MAC OS System
6/7,
Dynix, Dynix/ptx, VMS 5.x, Ingres.
January, 1990 -
July, 1991: Digital Equipment Corporation – Alameda, CA.
Title: Field Engineer
Provided
exceptional customer service to assigned Customer Accounts.
Services
included: preventive and corrective maintenance to VAX systems,
peripherals, routers,
repeaters, bridges, Ethernet backbones and segments,
installation and upgrade of
current system/network configuration, routine disk
and tape drive
maintenance procedures. Utilized various software maintenance
tools to diagnose
problems associated with above systems. Performed
installation/deinstallation of software layered products on
systems as well as
hardware components.
Hardware
Platforms: VAX 6000 Series, MicroVAX 2000, 3000, and 4000
Series, DecStation 5000 Series, Vitalink TransLan Bridges, DecBridge
100,
500.
Software: DCL,
Ultrix
Oct, 1987 -
Jan, 1990: United States
Navy – Mare Island, CA.
Title:
Technical Instructor, Data Systems Technician Class 'A' School, Phase 3
Taught 9-week
course of Instruction covering: Generic Computer System
Architecture,
Boolean algebra, and Small to Large Scale IC Device Theory,
BIOS theory,
Basic and Advanced Electronics, Assembly Language
Programming,
Instruction Pipelining, Paging Concepts, and Using Test
Equipment.
Conducted lab
covering above topics, preventive and corrective maintenance of
16-bit minicomputer, and ESD procedures. Designated Subject Matter
Expert
for development
and evaluation of test questions and course materials.
Conducted
training and evaluation of new instructors prior to initial teaching of
courses and at regular
intervals during subsequent courses of instruction.
Counseled
students on means to improve performance in the classroom and
laboratory. Administered
after hours night study and tutored students to help
improve performance.
Completed tour of duty with promotion to Data Systems
Technician
First Class.
Nov., 1984 -
Oct, 1987: United States
Navy – FLEASWTRACENPAC, San
Diego, CA.
Title: Data
Systems Technician – 2nd Class
Performed
preventive and corrective maintenance of the Submarine Computer
Complex
for the AN/BQQ-5 Sonar System. Diagnosed and repaired system
problems to component
level. Conducted maintenance tests to ensure proper
functioning of operating
system. Performed system tuning to required
parameters to ensure
accuracy of tracking mechanisms.
March, 1979 -
Nov., 1984: United States
Navy – USS Niagara Falls
Title:
Shipboard Electrician
Performed
preventive and corrective maintenance on a variety of electric and
electronic equipment
including: Ship Service Turbine Generators, 220 & 440
Volt
Motors/Generators, Emergency Diesel Generator, Lighting and Distribution
Systems,
Cooking Equipment, Ventilation Systems, and portable tools.
Supervised
shipboard power plant, electrical distribution system, and ship-to-
shore power transfer
operations. Trained and qualified subordinates in electrical
safety and power
transfer procedures. Conducted semi-annual Performance
Evaluations on
subordinates to ensure high standards of qualification remained
in effect.
Education:
More than four
years of College work at the following Universities:
Drake University,
Southern Illinois University
Chapman University
University of Maryland, University College
University of California at Berkeley Extension
United States
Navy Technical Schools:
Classes are
8hrs per day, 5 days per week.
Basic
Electricity and Electronics (10 weeks)
Electrician's
Mate Class 'A' School (7 weeks)
Data Systems
Technician Class 'A' School (22 weeks)
Data Systems
Technician Class 'C' School (AN/UYA-4 Display System, 26
weeks)
Data Systems
Technician Class 'C' School (AN/UYK-43 Computer
System, 26
weeks)
Instructor Training School (4 weeks)
Professional
Courses:
Cisco Router Installation
and Maintenance
Intro to Ultrix
(DEC)
Dynix/ptx System Administration (Sequent)
AIX System
Administration (IBM)
Solaris 2.6
TCP-IP Network Administration (Sun Microsystems - SA-380)
Shell
Programming (Sun Microsystems - SL-120)
Solaris 10
System Administration, Part 1
Veritas Cluster
Server 1.1.2a (Veritas Software Corp - TC-CS)
Checkpoint
Firewall 2000 CCSA and CCSE courses (Checkpoint)
SANS Security
Essentials and CISSP 10 Domains (SANS Institute)
RH-300 RHCE
Rapid Track Course (Red Hat)
Survey of
ClearCase – usage
Project
Management Courses:
Project
Integration, Scope, and Time Management
Project Cost
and Quality Management
Manager’s
Performance Guide – Project Management
Project
Management Context and Processes
Project Human Resources
and Communications
Project Risk
and Procurement Management
References:
Excellent
References available upon request.