MARK A. CAMPOLI
217 High Street, Newburyport, MA 01950
Fax / Phone (978) 462-9199 Mobile (617) 543-6141
Email Address: markcampoli@hotmail.com
Professional Summary:
Proven 15 year career focused on health care and IT project success. Results oriented principled, creative leader who seeks new ways to improve work flow and lower costs. Positive personality with many competencies. Demonstrates strong interpersonal and sociocultural skills. Highly sensitive to the needs of medical practice providers.
Consulting Experience:
Mark Campoli Consulting, Newburyport, MA
PRINCIPAL, May 2001 – Present
ZixCorp, Burlington, MA
Software Trainer/Implementation Specialist
July 2004 – October 2005
Technical Communicator and Medical software trainer for the Massachusetts e-Health Collaborative sponsored by BlueCross/BlueShield.
Traveled throughout Massachusetts to motivate and train hundreds of Physicians and Hospitals using the PocketScript web application for sending electronic prescriptions. Facilitate implementation and adoption of wireless devices to maximize office efficiency and lower costs.
Software Quality Engineer Experience
Directly served corporate clients on contract such as:
· Tyco International's Software House
· Microsoft
· Virtual-Ink - Mimio
· TD Bank North
Performed installations and software testing of websites, Microsoft servers and applications throughout all phases of the software development life cycle
Permanent Positions Held:
All Saints' Anglican Church, Amesbury, MA
Communications Manager -Vestry Member, 2007-2009
Implement communication strategies to express the vision of promoting the
reunification of orthodox Anglicanism. Web site administrator / content
manager, public relations and marketing, digital media support, email domain
administrator, internet, LAN, Microsoft applications and desktop support,
Special events and conference coordinator.
Ajilon-Software Quality Partners, Nashua, NH
Software Quality Engineer, 1999 to 2001
Completed manual and automated software testing, authored test plans and finished reports for corporate clients such as Compaq, SmartTime Software, Passkey, AnchorSilk, SourceGate, Ziff-Davis and others. Project lead for website and application testing in Lab and on-customer sites.
Boston University, Boston, MA
Manager/Writer, 1998
Site manager for a World Health Organization conference in Psychiatric Rehabilitation. Assumed responsibility for coordinating all aspects of the 3 day event held at Boston University. Submitted a monograph of Psychiatric Rehabilitation Programs that was published by the Boston University World Association of Psychosocial Rehabilitation.
Winchester Hospital, Winchester, MA
Program Manager, 1994 -1997
In charge of business
plan promotion and start up of a new hospital service. Coordinated all aspects of
health promotion and treatment recovery program. Recruited and trained facilitators
designed and wrote course protocol, ensured successful delivery of training programs.
Acted as a key spokesperson and organizational advocate throughout
Massachusetts.
Concurrent Positions Held (while working full time):
Harvard Pilgrim Healthcare, Boston, MA
Course developer and Trainer, 1995-1998, part-time
Developed and delivered health promotion courses for
corporate clients at health centers and on-site.
Education and Advanced Training:
1998 – 1999
A+ Certification
Computing Technology Industry Association, (CompTIA)
Cambridge, MA
Microsoft Certified Systems Engineer Program, (MCSE)
Woburn, MA
1991 – 1995
Designed and delivered patient satisfaction survey at MGH
from Oct 1993 - May 1995 Reported results to:
Barbara L Smith, MD, PhD, FACS Director of the Comprehensive Breast Health
Center.
Jon Mello, Preceptor and Project Manager representing the Department of Nursing
at MGH
Completed Capstone seminar at Massachusetts General Hospital, Boston MA. Conducted a patient satisfaction survey for the Nessel Cancer Center. Surveyed 100 cancer center patients. Adapted and customized the Picker Institute's survey instruments and research methodology. Reported results to management with recommendations to improve on the quality of care provided.
1984 – 1990